We are looking for a Home Care Scheduler to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to our clients.

You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the making sure that all clients schedules are filled with the appropriate care team member. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

RESPONSIBILITIES

Coordinate the use of our staff to ensure consistent quality of services for clients staffing needs

Use web based scheduling application as the basis for all scheduling

Create and maintain schedules for all employees

Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule

Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations

Fill open shifts and securing coverage for call-offs or changes in client’s needs

Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes

Participates in determining hiring needs, as well as interviewing, hiring and training new staff

Week night and weekend on call rotation

Comfortable in being trained as a CAREGIVER

CAREGIVER ON-CALL TASK if NEEDED

QUALIFICATIONS

High school diploma or GED

1-2 yrs patient scheduling experience

Must be well organized, show great attention to detail

Proficient with computer use and software applications

Multi-tasker and customer service-oriented

Excellent time management skills

Home Health experience preferred

WHY JOIN THE INDUSTRY?

Competitive compensation

Training and support