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Scheduler and Care Manager

Homewatch CareGivers of Sugar Land

Scheduler and Care Manager

Sugar Land, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Training & development

    Are you highly organized, detail-oriented, and passionate about supporting a meaningful mission in the home care industry? The Care Manager role is a qualified person who coordinates the activities and documentation of the care delivered by the agency. As Scheduler you will develop and maintain the flexible schedules of staff and caregiving engagements as well as lead direct client contact regarding shift schedules. You will develop and log knowledge of individual employee’s availability and skill sets in order to match them appropriately with clients' needs. A desire and ability to act as a substitute caregiver is necessary from time to time. The role is expected to serve as part of the on-call rotation and weekend staffing team. Join us in our mission to enhance the lives of those we serve!

    What you'll do:

    · Scheduling staff for shifts, entering schedules into the Practice Management System, ensuring all schedules are entered and all future schedules assigned per metric . Supporting caregiving staff re: on-shift care tactics and developing caregiver skills . Building contingency schedule plans, employing company strategies for open schedule fulfillment . Journaling staff performance, contributing to employee evaluation cycles · Part of team managing incoming communications (telephone, email, mail, etc…)

    · Maintain and manage daily caregiver records . Acting upon recognized changing care concerns with clients . Promoting healthy communications and respect for clients living with dementia conditions

    · Office, clerical activities, data entry as directed

    · Support activities for management and marketing as requested to maintain the operations of the business including caregiving duties

    · Be part of the on-call team rotation including periodic weekend support

    Knowledge, Skills, and Abilities Required

    · Logical, problem-solving skills . Caregiver skills since the position may require filling-in under some circumstances

    · Able to communicate effectively with caregivers and Administration and other management personnel as appropriate · Able to use and learn scheduling software

    · Proficient in basic office software (e.g., Microsoft Office Suite) and comfortable using technology for communication.

    · Thorough knowledge of the caregiver's responsibilities

    · Thorough knowledge of licensing standards for home and community support services, appropriate codes and regulations

    · Strong organizational skills

    · Able to read and understand personal care plans for each of their clients and assure their appropriate discharge

    · Able to assess caregivers' skills, personalities, and interests sufficiently to provide input on good client/caregiver matches

    · Strong interpersonal skills with the ability to establish rapport with clients and families.

    · Must pass all background screening with satisfactory results

    · Compassionate and patient demeanor, with a desire to help others.

    · Must display a professional demeanor

    · Must have the ability and desire to learn new things and skills.

    Physical Qualifications:

    1. Able to work an minimum of 30 hours per week including some weekend hours

    2. Able to bend, climb, stoop, and stand an average of 5 hours per day.

    3. Able to lift 20-30 pounds.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.