The Position:

The Grout Medic is looking for a full time Scheduling / Administrative Assistant to join our team that is reliable, energetic, articulate and possesses attention to detail. Seeking an individual who is a self-starter, ability to complete tasks with limited supervision, highly organized and motivated to make a positive impact on the organization and our customers.

Responsibilities:

Answer incoming phone calls and assist with customer service.

Schedule customer estimate appointments, and service appointments.

Conduct follow up calls on estimates and completed projects.

Input and upkeep of customer data and invoices.

Generate emails and reports when appropriate.

Respond to questions and requests of information.

Assist in the preparation of regularly scheduled reports.

Maintain a filing system.

Open and close the office.

Accept payments, deposits, and follow up on unpaid invoices.

Maintain cleanliness of front office space.

Other clerical and support roles as needed.

Skills:

Proven experience as an administrative assistant or office admin assistant.

Previous experience working with a tile contracting company a plus, but not necessary.

Attention to detail and problem solving skills.

Working knowledge of office equipment, like printers and fax machines.

Proficiency in MS Office and Google Docs.

Excellent time management skills and the ability to prioritize work.

Excellent written and verbal communication skills.

Strong organizational skills with the ability to multitask

Qualifications:

High School Diploma

Reliable transportation

Driver's License

Available full time

At least 1 year experience as an administrative assistant.

Schedule:

8 hour shift (7AM-4PM)

Monday-Friday

Work Location:

One location

Work Remotely:

No

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Grout Medic Corporate.