Benefits:
Flexible schedule
Bonus based on performance
Why Join Us?
Incredible Work Culture & Benefits:
Competitive compensation package
Paid Vacation time
Life insurance
AD&D policy, Long-term disability
Medical, dental, and vision care
Opportunities for Growth
Let’s connect and talk if you feel like we just described you.
Who are we? Kitchen Guard, an EverSmith Brand, is a leading kitchen exhaust cleaning company dedicated to ensuring the safety and cleanliness of commercial industrial kitchens. Kitchen Guard Services started in 2009 as a cold water, kitchen, and bar cleaning service. With a strong commitment to quality service and fire safety, we’ve built a reputation for excellence in our industry. Kitchen Guard Services is one of the largest kitchen exhaust and deep cleaning providers in California.
Job Overview: This role involves mastering scheduling software, handling third-party system services, following up on invoices, scheduling calls, managing accounts receivable, and general office administration. The ideal candidate will possess customer service experience and ideally a background in scheduling or billing-related tasks.
Primary Responsibilities:
Proficiently utilize our scheduling software
Familiarize yourself with services related to third-party systems
Make follow-up calls for invoice inquiries
Schedule appointments and manage call scheduling
Handle accounts receivable tasks
Perform general office administration duties
Prioritize customer service excellence in all interactions
Utilize computer skills, including Google products and Office Suite
Utilize third-party billing systems like Coorigo and Service Channel
Qualifications:
Prior customer service experience required
Prior experience in scheduling or billing-related tasks preferred
Computer savvy with proficiency in Google products and Office Suite
High school diploma or GED
Familiarity with third-party billing systems like Corrigo and Service Channel, and their integration with scheduling software preferred.
Excellent customer service and communication skills
Organization and time management skills
Join us in paving the way for excellence in commercial kitchen exhaust cleaning services. We await your passion and expertise!
Kitchen Guard is committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.