Scheduling Coordinator

Diamond Accelerator

Scheduling Coordinator

Plano, TX
Full Time
Paid
  • Responsibilities

    About us

    Our clients are our top priority. We're not just looking for a temporary solution to our clients needs, but a life-long solution that will help our clients achieve their rejuvenated skin goals, as well as an overall love for their skin.

    Our work environment includes:

    • Modern office setting
    • Growth opportunities
    • On-the-job training
    • Flexible working hours

    Responsibilities:
    - Schedule and coordinate appointments for patients/clients in the med spa.
    - Manage incoming calls and inquiries from patients/clients. Manage incoming messages from prospective clients in a timely manner from social media and other lead sources
    - Collaborate with staff to prioritize and schedule appointments based on urgency and availability

    - Ability to sell/upsell and make reccomendations to clients on our treatments
    - Maintain accurate and up-to-date records of patient/client appointments, cancellations, and rescheduling requests

    Skills:
    - Excellent communication skills, both verbal and written
    - Strong organizational skills with the ability to multitask and prioritize effectively
    - Proficient in using phone and scheduling software
    - Attention to detail to ensure accurate recording of information
    - Ability to remain calm under pressure and handle situations with empathy and professionalism

    - Strong sales skills (minimum 5yrs sales experience)
    - Knowledge of med spa terminology and familiarity is preferred

    This role requires a dedicated individual who can effectively manage appointment scheduling in a fast-paced environment. The successful candidate will have excellent communication skills, strong attention to detail, and the ability to work collaboratively with med spa staff. If you are looking for a position where you can make a difference in the lives of patients/clients, we encourage you to apply.

    Please note that this position may require working weekends as part of a rotating schedule.

    Job Type: Part-time

    Pay: $18.05 - $18.83 per hour

    Expected hours: 30 per week

    Benefits:

    • Flexible schedule
    • Free parking
    • Opportunities for advancement
    • Paid time off
    • Paid training

    Medical Specialty:

    • Dermatology

    Schedule:

    • Afternoon shift
    • Day shift
    • Morning shift

    Application Question(s):

    • We require new clients a week to meet quota, how would you obtain that goal? Please give details.
    • What is your knowledge on Skin Care?
    • If you are trained to do treatments in the future, would you be open to that?
    • Since this is also a sales position, are you okay with responding to client messages on social media after hours to close the sale?

    Experience:

    • Sales: 3 years (Required)

    Work Location: In person