What You Will Do

Answer incoming phone calls, text messages, and emails

Schedule jobs and assign them to the appropriate technician

Route optimization

Generate quotes

Respectfully communicate with clients, technicians, and other departments within Generations

Lead morning meetings

Maintain accurate account and billing information

Review checklists for accuracy and scan them into the bookkeeper

Maintain company calendar

Schedule equipment drop off and pick ups

Enter call log data at the end of each day

Process payments

Manage accounts receivables for both commercial and residential accounts

Manage social media accounts and generate content

Other duties as assigned

Education and Experience

High School Diploma or equivalent

One (1) or more years of office administration experience required

One (1) or more years of experience in customer service is required

One (1) or more years’ experience with route optimization is a plus

About Generations Carpet Cleaning

We are a third generation, family owned and operated carpet cleaning business. Our company has been built on providing exceptional service and meticulous workmanship learned through generations of carpet cleaning.

We are a small company looking for hard-working, reliable, responsible, and trustworthy individuals to grow with us as we continue expanding the company.

NO SOLICITING