Benefits:
Employee discounts
Paid time off
Competitive salary
Free food & snacks
Opportunity for advancement
Job Description:
Health Atlast Sherman Oaks is seeking a Full-Time Scheduling coordinator/Receptionist for a high-volume, multi-disciplinary medical office. The ideal candidate will have excellent communication skills, be highly organized, and thrive in a fast-paced, team-oriented environment. This is a great opportunity to contribute to a dynamic medical team while providing top-notch patient service.
Primary Responsibilities:
Schedule patient appointments and confirm upcoming visits
Keeping the schedule filled
Greet and assist patients with inquiries in a friendly and professional manner
Check patients in and out for appointments
Manage a high call volume across multiple phone lines, providing excellent customer service
Collecting copays and processing patient payments
Handling incoming and outgoing mail, including documentation and correspondence
Performing general office tasks (filing, scanning, copying, etc.)
Maintaining and reordering office inventory and medical supplies as necessary
Verifying patient insurance details and handling insurance-related inquiries
Coordinating with attorneys on Personal Injury cases and related communications
Qualifications:
Proficiency in Microsoft Office and general computer skills
Must possess strong typing skills and be able to efficiently enter data
Prior experience in an administrative role
Strong customer service and communication skills, with a focus on phone etiquette
Ability to manage a multi-line phone system and coordinate appointments effectively and efficiently
Exceptional organizational skills and attention to detail, including data entry and filing
Bilingual (Spanish) proficiency is a plus
If you are an energetic, detail-oriented individual who enjoys working with people and is ready to join a great team, we encourage you to apply!