Position Title: Scrum Master

Department: IT Operations

Location(s): Omaha, NE

Purpose:

We are seeking a highly motivated and experienced Scrum Master to guide and coach our agile teams in delivering high-quality insurance products and services. The ideal candidate will be a servant leader with a deep understanding of Scrum principles and practices, and a passion for fostering a collaborative and continuous improvement environment. This role will involve working closely with product owners, development teams, and stakeholders to ensure successful project execution and maximize value delivery.

Responsibilities:

Facilitate Agile Ceremonies: Lead and facilitate Scrum events such as Sprint Planning, Daily Scrums, Sprint Reviews, and Sprint Retrospectives.

Remove Impediments: Proactively identify and address any obstacles or challenges that hinder the team's progress, escalating issues as needed.

Coach and Mentor: Guide the team and organization in adopting and improving Agile practices, fostering a culture of self-organization and accountability.

Promote Collaboration: Encourage effective communication and collaboration within the team and with stakeholders.

Enforce Scrum Principles: Ensure the team adheres to Scrum values, principles, and practices.

Support the Product Owner: Assist the Product Owner in maintaining the product backlog and maximizing value.

Track Progress: Monitor team performance and progress, using metrics to identify areas for improvement.

Continuous Improvement: Facilitate retrospectives and implement action plans to continuously improve team processes and effectiveness.

Stakeholder Management: Communicate effectively with stakeholders, providing transparency and managing expectations.

Experience, Education, Skills:

Experience: Proven experience as a Scrum Master, with a strong understanding of Agile methodologies.

Certifications: Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification preferred.

Insurance Knowledge: Familiarity with the insurance industry and related processes is a plus.

Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with technical and non-technical 1 audiences.