Manufacturer of passenger information, lighting and display solutions and video surveillance for public transit, rail, law enforcement, military and commercial transportation applications. Our brands have been trusted worldwide for over 90 years, and our commitment to our customers in the mass transit and aerospace industries remain unsurpassed.
Essential Duties And Responsibilities
- Assist in the day to day repair issues at various transit agencies.
- Conducts routine preventative maintenance of video surveillance equipment on client’s bus or rail fleet
- Provide hardware / software training and support to transit authorities and OEM’s.
- Represent the company to build better customer relations with transit authorities and OEM’s.
- Provide technical support for Sales, Marketing, Manufacturing & Customer Service during installation and testing of demo equipment and during transit conferences.
- Good communication skills, including ability to clearly document field modifications data, test reports, & trip reports.
- Support warranty and non-warranty retrofits via the installation and troubleshooting of products and systems on new and existing buses.
- Intermittent domestic travel (25% as required) for warranty and non-warranty repair work, retrofits, startups, and troubleshooting.
- Ability to comfortably manage multiple assignments simultaneously.
- Ability to troubleshoot basic electronic operations and make sound technical decisions.
- Must be able to calmly work with customers during demanding situations.
- Must be able to work day time and night time hours as required by the work.
Education And/or Experience
- High School diploma or equivalent
- A combination of one to three years of directly related training and/or experience
- Professional license or related training helpful
- A+ certification strongly preferred
- Demonstrated success self-managing assigned work
- Familiarity with automotive wiring – DC, low voltage, etc.
- Demonstrated ability to read and understand schematics and wiring diagrams
- Expertise with electrical systems, use of voltmeter and other tools
- Experience testing and recording voltages
- Experience using small tools or hand tools
- Demonstrated troubleshooting skills – electrical systems, software and hardware
- Proficient with computer applications, including experience working within Excel spreadsheets and other programs that may be used in documenting work performed
- Demonstrated ability to work autonomously, follow directions and procedures, and can make decisions about assigned work without direct supervision
- Must have a valid driver’s license and clean driving record.
- 7PM - 3AM