Secretary to the Associate Dean for Graduate Education & Research

St. John's University

Secretary to the Associate Dean for Graduate Education & Research

Fort Lauderdale, FL
Full Time
Paid
  • Responsibilities

    St. John’s, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

    A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

    Secretary to the Associate Dean for Graduate Education & Research College of Pharmacy and Health Sciences

    St. John’s University

    **Position Title: **

    Secretary to the Associate Dean for Graduate Education & Research

    **Position Function: **

    This position supports the Associate Dean for Graduate Education & Research and other Office of the Dean functions.

    Characteristic Duties and Responsibilities:

    • Effectively communicate both verbally and in writing on behalf of the Associate Dean with students, faculty, administrators, and other internal and external constituents.

    • Maintain graduate program databases.

    • Effectively use the University’s Banner system to complete tasks.

    • Maintain and manage the graduate education and research confidential filing system.

    • Assist the Associate Dean for Graduate Education and Research for operational tasks related to graduate and research programs, outreach, and alumni events.

    • Effectively complete all assigned tasks such as database requests and word processing in a timely manner.

    • Effectively use Proquest ETD, the University Library’s theses, and dissertation database.

    • Review graduate theses and dissertations for formatting accuracy and work with students to ensure theses and dissertations adhere to ProQuest formatting requirements.

    • Effectively use other applications used in the Office of the Dean and Associate Dean for Graduate Education & Research such as Slate and Formstack.

    • Support other Office of the Dean activities as assigned such as staffing the reception area, providing coverage at college events, and assisting with other College initiatives.

    • Support Office of the Dean administrative tasks as assigned by the Associate Dean for Finance & Administration.

    • Perform other duties as assigned.

    **Organizational Structure: **

    The individual is employed as a staff member in the Office of the Dean, College of Pharmacy and Health Sciences and works under the supervision of the Associate Dean for Graduate Education & Research.

    **Qualifications **

    • Minimum of two years of secretarial experience

    • High school diploma required.

    • Bachelor’s degree preferred.

    • Possess excellent computer skills with experience in database management.

    • Proficient in Microsoft Office Suite applications (Word, Excel, PowerPoint, Teams etc.)

    • Demonstrate effective oral and written communication skills.

    • Has the ability to work well with others at various levels

    In compliance with NYC’s Pay Transparency Act, the annual salary for this position is $44,100. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

    This position may be relocated to any of St. John’s University’s physical locations at any time.

    St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

    Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

    St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

    Required Skills

    Required Experience

  • Qualifications
    • Customer Service experience or Support Delivery processes a plus.
    • Experience in a high transaction organization, preferably within the software and/or hardware industries.
    • Knowledge of Customer Support processes and practices
    • Experience with ERP & CRM required. (AX database & SFDC in Kofax)
    • Ability to work collaboratively in a fast paced, complex environment.
    • Previous use of Sales Order Processing, Install Base Service Modules, Software Licensing tools and Support Systems.
    • Basic  capability with Microsoft Applications (including proficiency in Excel)
    • Excellent interpersonal written and communication skills.
    • Excellent attention to detail  
    • Ability to display a high-energy level and adapt to a fast-paced changing environment is key to the success of this position.
    • Proven ability to initiate and implement process changes.