Applications are accepted until further notice.

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Who You'll Work With

Cisco Security Customer Experience (CX) organization supports customers through the entire lifecycle of a security solution: from understanding business needs to deploying custom solutions, from optimizing existing solutions to developing applications that meets specific needs; from helping customers to maintain their solutions to helping them investigate potential security incidents. In order to effectively support customers offering specialized services with specialized consultants, Security CX is segmented in four areas: Security Consulting Services, Assessment and Penetration Services, Cisco Talos Incident Response Services (CTIR) and Orchestration, Automation and Response (SOAR) Services.

What You'll Do

Everything is converging on the Internet, making networked connections more relevant than ever. Our employees have groundbreaking ideas that impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, smart cities, smart cars, and everyday devices in our homes. Here, that means you'll take creative ideas from the drawing board to powerful solutions that have real world impact. You'll collaborate with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part of a team that cares about its customers, enjoys having fun, and you'll participate in changing the lives of those in our local communities. Come prepared to be inspired.

• You will attend on-site design and configuration sessions with a Security Consulting mentor
• You will collect requirements from customers for projects to meet critical business goals
• You will work with a team mentor to define the business goals and requirements for integration efforts
• You will identify and support large-scale-design efforts for customer network integrations
• You will configure lab devices with configuration templates or system configurations which will be used in customers' production implementations
• You will aid in analyzing and designing policy creation for Identity Services, Firepower Intrusion Detection, ASA Firewall Rules, and Catalyst Switch Configurations
• You will analyze customer configurations and provide feedback on possible improvements to the configuration to improve alignment with customer business goals
• You will evaluate customer logs or NetFlow data to advise on improvements aligned with their business goals
• You will learn and understand Security Policies, Standards, Procedures and Guidelines
• You will apply modern Penetration Test techniques (if in the APT group)
• You will gain knowledge about Incident Response methodologies, Table-top exercises, Red/Blue/Purple Teams and how corporations around the world use these tools to decrease the risk and, if necessary, respond to security incidents (if in the IR group)
• You will learn how to use programming languages (Java/Python/C++) and open source automation platforms (Ansible/Chef/Terraform) to develop tailor-made automation capabilities to customers using Cisco application programming interfaces (if in the SOAR group)

Who You Are

• A desire and passion for Information Security and willingness to learn and teach yourself tough concepts
• Able to work well in small dynamic teams and balance multiple responsibilities
• The ability and desire to work on collaborative teams across the US
• Possess excellent written and verbal skills
• Self-motivated individual that feels comfortable working on remote teams

Minimum Qualifications

• Including but not limited to a graduate/upcoming graduate of a technical degree or certification program from a Technical Boot Camp, Apprenticeship, Community College or 4-Year University
• Knowledge of IT systems, networking concepts, TCP/IP protocols, network devices and applications, OSI 7-layer model, or code development
• Able to legally live and work in the country for which you're applying, without visa support or sponsorship

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (40 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

We Are Cisco: where each person is unique, but we bring our talents to work as a team and make a difference. We embrace digital and help our customers implement change in their businesses. Some may think we’re only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. Our culture allows for innovation, creativity, and yes, even failure—if you learn from it. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!