Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

CS Investigative Services is looking to add a full-time security dispatcher to our team. The schedule is 8 PM-5 AM with opportunity for overtime and growth into other rolls within the company.

Qualifications

Valid CA Drivers License

Must possess a high school diploma or equivalent

Ability to work in a team environment; teamwork

Ability to multi-task, discern patterns in detail

Benefits

We offer medical, dental and vision coverage, retirement plan, perks and more for most full-time positions!

Pay rate $17.00-25.00 per hour

Excellent Benefits and Career Progression!

Responsibilities

The Security Operations Center Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room

This position is responsible for completing task work orders for all maintenance needs reported

Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems

Proactively monitor all surveillance cameras and CCTV remote viewer programs

Monitors and responds to all security/life safety system alarms

Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies

Serve as the liaison between all departments and the security department

Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director

Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-down logs, incident reports, incident reports logs, or other established methods)

Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff

Complete “task work orders' for all reported maintenance needs

Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems

Control and monitor the two-way communication systems

Make emergency notifications as necessary pursuant to site Post Orders

Make productivity and cost reduction recommendations to management

Make recommendations for physical security surveys and post orders