Security Front Desk Customer Service

Defense International

Security Front Desk Customer Service

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Defense International Inc. is the region's largest concierge and security firm with operations servicing luxury residential communities, resorts/hotels, and corporate wellness facilities. We are looking for a professional Front Desk Receptionist to protect our premises, assets, and personnel. You will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe, and report.

    Defense International is seeking a Front Desk Receptionist

    > >SHIFTS: MORNING, SWING, GRAVEYARD (AVAILABLE)<<

    > >MUST WORK WEEKENDS NO EXCEPTIONS<<

    > >TYPE: FULL-TIME & PART-TIME<<

    > >LOCATIONS: MULTIPLE SITES THROUGHOUT THE LOS ANGELES AREA<<

    QUALIFICATIONS/REQUIREMENTS:

    • MUST have previous customer service experience
    • _ MUST_ be able to work on the weekends
    • Be at least 18 years of age
    • Possess a high school diploma or equivalent
    • 3 years of verifiable experience with customer service or security
    • Possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner
    • As a condition of employment, the employee must complete a background investigation by all federal, state, and local laws
    • Display exceptional customer service and communication skills
    • Have intermediate computer skills to operate innovative, wireless technology at client-specific sites
    • Ability to handle crises at the client site, calmly and efficiently
    • Maintain front desk phone system to include answering incoming calls, responding to caller inquiries, directing calls as appropriate, and taking and giving accurate messages
    • Greet and direct visitors as appropriate based on the purpose of their visit
    • Demonstrated outstanding organizational skills required and ability to accurately maintain and organize large volumes of paperwork

    Able to:

    • Work in various environments such as cold weather, rain/snow, or heat
    • Occasionally lift or carry up to 40 pounds
    • Climb stairs, ramps, or ladders occasionally during shift
    • Stand or walk on various surfaces for long periods

    > >APPLY NOW!<<

    Job Type: Full-time

    Pay: $18.00 - $20.00 per hour

    Schedule:

    • 10 hour shift
    • 12 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift
    • Night shift
    • Overnight shift
    • Overtime
    • Weekends as needed

    Application Question(s):

    • What is your phone number? (Required)
    • What is your email address? (Required or will not be considered)
    • Are you available to work weekends? (Required)

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Customer service: 2 years (Preferred)
    • Front desk: 2 years (Preferred)

    Work Location: In person