DESCRIPTION: Security personnel act to ensure the protection, safety, and wellbeing of the property, associates, and guests in a consistent manner. Security personnel will observe and monitor all procedures, safe-guard all money transactions as assigned, provide customer service and employee assistance, ensure compliance with all established policies, and observe and report any and all unusual activity.

RESPONSIBILITIES: • Provide excellent guest service to guests, internal and external through active guest engagement and positive attitude. • Performs services to the public at large while performing general security duties. • Patrols assigned areas to prevent crime, protect life and property, handle any disturbances and/or violations of the law; notes and reports any suspicious activity or characters and assists the public. • Maintains security phone and radio communications. • Dispatches security personnel as assigned to key areas of the casino through phone and radio communications. • Maintains peace and order at all entrances. • Maintains a special awareness of fires and other safety hazards and emergency evacuation measured. • Prepares necessary reports relating to all incidents in a neat and orderly fashion acceptable for outside distribution. • Submits all reports to Security Manager and ensure that Security Manager is aware and informed of all situations. • Provides general patrol of interior of the casino. • Prevents unauthorized admittance of alcoholic beverages on the premises of the casino. • Protects money areas and executive offices. • Performs first aid to assist vendor patrons and casino employees. • Properly identifies all employees entering money areas. • Provides money escort services. • Reports employee theft or unusual behavior or irregularities. • Maintains crowd control. • Recognizes disorderly patrons. • Monitors special activities. • Due to the dynamic casino environment from time to time, we require employees to be flexible and assume other responsibilities assigned by management.