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Security Officer (Healthcare Institution)

City of Baltimore, Mayor's Office of Employment Development

Security Officer (Healthcare Institution)

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Join our team as a Security Officer and play a vital role in ensuring the safety and security of patients, visitors, and staff at Local area Healthcare Facility. With a strong focus on customer service, you will provide a safe and secure environment while upholding institutional policies. Note: This position does not have the authority to make arrests.

    • Deliver exceptional customer service by providing directions and general information to patients, visitors, and staff in accordance with established policies. Address and resolve customer service challenges professionally and promptly.
    • Conduct routine security rounds to enforce safety and security policies, identify hazards, and report violations as necessary.
    • Use two-way radios to communicate emergencies and maintain situational awareness.
    • Escort patients, visitors, or staff within the institution as needed, ensuring their safety and comfort.
    • Monitor hospital property, noting suspicious behaviors and protecting personnel and equipment, including vehicles on hospital grounds.

    Qualifications
    Education & Experience – Required

    • High School Diploma or GED.
    Licensure / Certification – Required

    • Valid State Driver's License with less than 3 points.
    Education & Experience – Preferred

    • Maryland Security Guard Card (or ability to achieve within 90 days).

    Compensation
    • Pay Range: $17.00–$23.33/hour