WORLDWIDE MOBILITY AND RELOCATION SOLUTIONS IN 165 COUNTRIES

Join the Graebel team to build or expand your new career!  We provide talent mobility and relocation solutions to Global 1000 firms and their employees.  We pride ourselves on delivering exceptional customer service, and believe that happy and fulfilled employees make it happen. They innovate, take ownership of their work, and as a result, take great care of our internal and external clients. We value truth, love and integrity where you help foster an environment of respect, honor, and caring for those that interact with us. If you are ready to make a career move, please get in touch with us. We are looking for exceptional people who want to make a difference in the world. 

JOB SUMMARY:

Anticipate and plan the household goods move portion of a customer's international relocation.  Provides superior and proactive customer service to our customers, partners and internal teams.  Performs all necessary logistical functions including planning, securing transportation and problem resolution.

CUSTOMER SERVICE: Acts as the primary point of contact for all customer service throughout move process.

LOGISTICS: Initiate, coordinate and monitor move services to ensure successful logistical coordination of each household goods move.

PROFITABILITY: Maintain profitability target of 20% retained revenue on all moves.

CASH FLOW: Accurately processes billing paperwork within specified department time frames. 

DATE INTEGRITY: Maintains real time and accurate move information in the electronic move management system

Required Skills

SKILLS AND ABILITIES:                

• Ability to read, analyze and interpret general business periodicals, technical procedures and numerical data.
• Ability to write simple reports and general business correspondence.
• Ability to effectively present information and respond to questions from management, customers and employees.
• Ability to calculate figures and amounts such as discounts interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to perform proficiency in Microsoft Office products including Outlook, Word and Excel.

Required Experience

Required Experience:

Education:  High School Diploma or equivalent required. Bachelor's Degree in International Business, Business Administration or Mathematics preferred. Three years of relevant experience acceptable in lieu of formal education..

Knowledge/Experience:  Must have sufficient understanding of business principles. Prior International Forwarding experience is desired

Licenses/Certifications/Specialized Training: Proficiency in Microsoft Office (Word, Excel, Outlook).

ANTICIPATED SALARY AND BENEFITS SUMMARY - Comprehensive benefits package that includes: 401(k), health insurance (medical, dental, vision), Employee assistance program, paid time off based on years of service, paid holidays per year, life insurance and disability coverage

Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet

SKILLS AND ABILITIES:                

• Ability to read, analyze and interpret general business periodicals, technical procedures and numerical data.
• Ability to write simple reports and general business correspondence.
• Ability to effectively present information and respond to questions from management, customers and employees.
• Ability to calculate figures and amounts such as discounts interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to perform proficiency in Microsoft Office products including Outlook, Word and Excel.