Seeking Customer Service Representative

Nuvision

Seeking Customer Service Representative

Tampa, FL +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Training & development

    Are you passionate about creating exceptional customer experiences? At our company, you’ll find a team of dedicated professionals who thrive on collaboration and innovation. Our diverse and adaptable team works together to improve customer satisfaction, define top-notch service standards, and deliver solutions that truly make a difference.

    As a Customer Support Representative, you’ll be on the front lines of communication with our customers, helping identify their needs and ensuring they have a seamless and satisfying experience.

    What You’ll Do:

    Build strong, lasting relationships with customers through open, honest, and transparent communication.

    Promote services that address customer needs while maintaining integrity and trust.

    Resolve customer account inquiries, service conflicts, and outstanding issues promptly and professionally.

    Support customers throughout the entire sales cycle, ensuring an effortless enrollment process.

    Communicate goals, achievements, and challenges effectively with management.

    Collect and maintain accurate customer information while adhering to confidentiality standards.

    Document and report customer interactions, inquiries, and completed sales.

    What We’re Looking For:

    Experience in customer-facing roles such as hospitality, retail, or customer service is a plus.

    Strong communication skills with a knack for building authentic relationships.

    Analytical thinking and problem-solving abilities to address customer challenges effectively.

    Excellent time management and organizational skills for handling multiple accounts.

    Enthusiasm for learning and actively participating in team meetings, training sessions, and networking events.

    A desire to grow with an organization that values employee well-being and fosters a supportive and inclusive workplace culture.

    Why Join Us?

    Collaborative Environment: Work with a team that thrives on innovation and celebrates success together.

    Professional Growth: Gain valuable skills and experience with opportunities for advancement.

    Supportive Culture: Be part of an organization that prioritizes employee well-being and development.

    Ready to Make an Impact? If you’re excited about delivering exceptional customer experiences and being part of a growing, dynamic team, we’d love to hear from you. Apply today and start your journey with us!

  • Locations
    Tampa, FL • St. Petersburg, FL