Benefits:
Life Insurance
Long Term Disability
Short Term Disability
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Selections Coordinator (Full-Time)
RNL Homes is a local homebuilder founded under the premise that extraordinary work be put into every aspect of our homes. We are a growing company focused on a single united goal. “Do every single ordinary thing in an extraordinary manner.”
We are committed to keeping an open dialog for our team's career goals and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our core values - integrity, client obsessed, and continuous improvement. In doing so, we are creating a positive influence among our company and local community. We would love for you to join our team!
Position: The Selections Coordinator will be primarily responsible for overseeing the daily operations of the design studio, including conducting the entire design and selection process to ensure our clients have a seamless and enjoyable experience. This position will work for the design departments at both RNL Homes and BCS Floors (an RNL Homes-managed entity). A successful Selections Coordinator will produce high-quality customer service, take pride in our design process, and understand that this role is critical to our client's extraordinary experience.
Schedule: Monday through Friday 8:00 am to 5:00 pm (Occasional Saturdays as the workload demands)
Selections Coordinator role with RNL Homes
• Oversee the entire design and selection process, ensuring clients have a seamless and enjoyable experience.
• Work closely with the construction and preconstruction department to obtain pricing and communicate timelines.
• Schedule and conduct selectins meetings with clients and obtain necessary approvals.
• Manage the design appointments calendar.
• Submit CORs for each project to the pre-construction department.
• Schedule additional meetings between vendors and clients when needed.
• Enter all selections and specifications into MarkSystems (ERP used by RNL Homes).
• Review and approve cabinetry changes and contracts.
• Collect deposits for design studio upgrades from clients.
• Create a selection packet with specifications for each client before release for construction.
• Maintain the design studio clean, organized, and with the most up-to-date samples.
• Address and process any design-related issues promptly.
• Keep all relevant stakeholders informed about critical design elements and updates (Including purchasing, sales, and construction departments).
Selections Coordinator role with BCS Floors
• Oversee the daily operations of the design studio, ensuring a welcoming and professional environment.
• Assist clients in the selection process, providing expert advice on flooring options, styles, and trends.
• Maintain up-to-date knowledge of product offerings and industry developments.
• Maintain the design studio clean, organized, and with the most up-to-date samples.
• Create selection boards with colors and specifications for clients.
• Handle incoming calls, emails, and client inquiries with professionalism and efficiency.
• Schedule appointments and manage the studio calendar.
• Maintain accurate records and manage filing systems.
• Provide exceptional customer service, addressing client needs and resolving issues promptly.
• Foster strong relationships with clients, ensuring a positive experience from initial consultation to project completion.