Job Description

Position Title:  L1 Help Desk Analyst

Location: Norcross, GA

Position Status: Full Time, Contract to Hire

ALL EMPLOYEES MUST ALREADY BE FULLY VACCINATED FOR COVID-19 BEFORE BEGINNING THE INTERVIEW PROCESS

Position Description:

This is a great opportunity to grow your skills in Information Technology.

You will provide 3 levels of support for all 6,500 Stores. You will work with systems such as Hardware Support and business unit support such as accounting, time sheets, inventory…etc

• Customer service background is a must.
• Some of the necessary skills include:
• Five9 Call Center phone software
• ServiceNow Ticketing System
• Linux/Unix
• SQL
• POS experience is a plus as well.

About Seneca Resources:

Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry.  Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, Florida, and Texas that service clients throughout the United States.

We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

Company Description

About Seneca Resources: Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, Florida and Texas that service clients throughout the United States. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace