Senior Business Analyst

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Numotion

Senior Business Analyst

Sheboygan, WI
Full Time
Paid
  • Responsibilities

    By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.

    JOB PURPOSE:

    The Senior Business Analyst is responsible for leading the development of requirements, project planning and execution of projects that focus on innovation. This role will identify solutions, and collaborate with business leaders, developers and cross functional teams to optimize technology investments. They are seen as an active thought partner and application visionary that will continue to learn, understand, and influence the use of leading-edge technology platforms, pragmatically, to drive business results.

    KEY RESPONSIBILITIES:

    • Work with stakeholders to help define business requirements and document them into functional specifications.
    • Develop business cases, document business processes in partnership with stakeholders.
    • Investigate, develop and communicate technical options to discern and communicate expected business results based on capabilities.
    • Lead the conceptual design, selection and implementation of new technologies and data processes.
    • Coordinate & lead project resources including internal teams, third party vendors and contractors.
    • Act as leader in a variety of technology projects across business areas, usually acting as both project manager and IT analyst and being the IT point of contact and liaison across the business and IT.
    • Support QA process and lead client UAT during each sprint or milestone of development.
    • Participate in change control and service delivery processes by providing appropriate documentation and subject matter expertise.
    • Track and report on project progress, inclusive of risks and issues, escalating where appropriate
    • Identify areas of continuous improvement for business and IT processes.
    • Assist in the development of change management strategy.
    • Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion’s mission.
    • Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
    • Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority.
    • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

    REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

    • Bachelor’s degree in computer science, Information Technology, Management Information Systems, Computer Information Systems or an equivalent combination of education and directly relevant experience may be considered.
    • 5 years' experience leading technical staff in support, maintenance, or project activities.
    • 7 years' experience developing and documenting requirements, project plans, business processes.
    • 7 years overall IT experience, including working with third party vendors and internal stakeholder groups.
    • Proficient with the Microsoft Office Suite of products (Word, Excel, PowerPoint, Microsoft Project, and Visio).
    • Excellent analytical, process, collaboration and business analysis skills; demonstrated skill in data flow diagrams, business process diagrams, use cases, requirements backlog and traceability
    • Demonstrated knowledge in enterprise systems and development tools such as Microsoft Dynamics (Finance & Operations, Azure, PowerBI, etc.), .net development, Salesforce.com (CRM, Marketing Cloud, Service Cloud, Community Cloud), or other well-known platforms
    • Demonstrated experience in writing software requirements and test specifications
    • Strong analytical skills applied to understanding business functionality and translating them into application requirements

    PREFERRED COMPETENCIES AND QUALIFICATIONS:

    • BABOK, PMBOK or other certification familiarity (Certificate itself not required), Agile and Hybrid methodologies, some exposure to security concepts/ considerations and DevOps.
    • Project management experience.

    PHYSICAL WORK REQUIREMENTS:

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Frequent use of hands, wrists, fingers associated with using computer equipment.
    • Prolonged periods of time working at a desk and/or on a computer.
    • Occasionally move and reach with arms and hands.

    At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    Required Skills

    Required Experience