Senior Janitorial Manager

ServiceNet

Senior Janitorial Manager

Northampton, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Tuition assistance

    Vision insurance

    Senior Janitorial Manager Location: Various ServiceNet Buildings Schedule: Monday-Friday, 4p-12a Salary Range: $45,000-$50,000 annually

    ServiceNet is seeking a dedicated and experienced Senior Janitorial Manager to lead our custodial team in maintaining safe, clean, and welcoming environments across our facilities. This is a hands-on leadership opportunity for someone who thrives on ensuring high standards and supporting a team that plays a critical role in the wellbeing of our clients and staff.

    Key Responsibilities

    Team Leadership & Supervision

    Hire, train, schedule, and evaluate custodial staff.

    Provide ongoing mentorship and support to ensure a motivated and effective team.

    Assign daily responsibilities and oversee task completion in line with cleanliness and sanitation standards.

    Foster open communication with staff, respond to feedback, and resolve performance issues.

    Deliver responsive customer service by addressing special cleaning requests promptly.

    Operational Oversight

    Manage and supervise daily janitorial operations across designated buildings.

    Conduct regular inspections to ensure cleanliness and safety across all areas.

    Design and implement efficient cleaning schedules and procedures.

    Identify and report maintenance needs as they arise.

    Inventory & Resource Management

    Track spending and manage custodial supply inventory.

    Order and maintain supplies and equipment, ensuring proper storage and usage.

    Monitor product usage to minimize waste and control costs.

    Health & Safety Compliance

    Ensure compliance with health and safety regulations.

    Train staff on proper chemical and equipment use, ensuring a safe working environment.

    Immediately address any safety hazards or concerns.

    Qualifications

    High school diploma or equivalent (certifications in facilities management a plus).

    Valid driver’s license and a clean Motor Vehicle Record.

    Minimum 3 years custodial or facilities experience, including at least 1 year in a supervisory role.

    Strong knowledge of cleaning methods, equipment, and safety standards.

    Excellent time management, communication, and organizational skills.

    Comfortable using Microsoft Office and basic office software.

    Flexibility to work occasional weekends as needed.

    Physical Requirements

    Lift and move up to 50 lbs.

    Stand, walk, and bend for extended periods.

    Operate cleaning equipment and perform physically demanding tasks.

    Benefits:

    Generous PTO (time-off) package.

    Comprehensive health and dental insurance plans.

    Life insurance and long-term disability insurance.

    403(b) retirement plan.

    Tuition remission for eligible classes.

    Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.

    Opportunities for career development and advancement.

    And much more

    About ServiceNet

    ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

    Learn more about ServiceNet https://www.servicenet.org/

    ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.