Job SummaryAbout Us: Oakwayne Medical Center is a small, patient-centered medical practice dedicated to providing high-quality care in a compassionate and efficient environment. We value teamwork, professionalism, and a commitment to excellence in patient care. We are currently seeking a highly motivated and skilled Senior Medical Assistant / Assistant Manager to join our team and help support the daily operations of our practice while delivering exceptional patient care.

Position Overview: The Senior Medical Assistant / Assistant Manager will play a key role in the smooth operation of our medical practice. This dual-role position combines clinical responsibilities with managerial duties to ensure that both patient care and practice operations are running efficiently. The ideal candidate will have extensive experience as a medical assistant, strong leadership skills, and the ability to manage both patient-facing and administrative tasks.

Key Responsibilities:

Clinical Duties:

Provide direct patient care, including taking vital signs, preparing patients for exams, assisting with procedures, and preparing and sterilizing medical equipment.

Administer injections, medications, and perform basic laboratory tests as directed by physicians.

Assist in minor procedures and ensure patient comfort and safety during exams or treatments.

Obtain and document patient history, medical records, and other relevant information.

Ensure proper handling, labeling, and storing of specimens for lab processing.

Educate patients on medical procedures, treatments, medications, and post-care instructions.

Maintain infection control standards and ensure cleanliness and organization of exam rooms and equipment.

Coordinate patient flow to ensure timely appointments and reduced wait times.

Managerial Duties:

Assist with overseeing the day-to-day operations of the practice, ensuring a smooth workflow and efficient patient care delivery.

Supervise and train junior medical assistants and other support staff, providing guidance and mentorship to ensure quality care and operational efficiency.

Schedule and coordinate patient appointments, ensuring appropriate patient load and staffing levels.

Assist in the development and implementation of office policies and procedures to improve workflow and patient satisfaction.

Monitor and manage inventory of medical supplies, ordering necessary items to prevent shortages and ensure cost-efficiency.

Act as a liaison between clinical staff, physicians, and administrative teams to ensure effective communication and collaboration.

Assist with billing, coding, and insurance verification tasks as needed.

Address patient concerns and complaints in a professional and timely manner, escalating issues to the practice manager or physician as necessary.

Ensure compliance with regulatory requirements (HIPAA, OSHA, etc.) and maintain accurate patient records in the electronic health record (EHR) system.

Qualifications:

High school diploma or equivalent; Associate's degree or certification in Medical Assisting (CMA, RMA) preferred.

Minimum of 3-5 years of experience as a medical assistant, with at least 1-2 years in a supervisory or leadership role.

Strong knowledge of medical terminology, procedures, and patient care protocols.

Experience with medical office management, including scheduling, inventory control, and insurance verification.

Proficient with Electronic Health Record (EHR) systems and Microsoft Office Suite.

Excellent communication, interpersonal, and organizational skills.

Ability to multi-task in a fast-paced environment while maintaining attention to detail.

Compassionate and patient-focused with a commitment to providing high-quality care.

BLS/CPR certification required; additional certifications such as Phlebotomy, X-ray, or ECG preferred.

Strong problem-solving skills and ability to handle sensitive and confidential information.

Benefits:

Competitive salary based on experience.

Paid holidays.

Professional development opportunities.

Friendly and supportive work environment.

How to Apply: Interested candidates are invited to submit a resume and cover letter outlining their qualifications and interest in the position to oakwaynemedical@gmail.com

Oakwayne Medical center is an equal-opportunity employer. We encourage candidates from all backgrounds to apply.