Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

About our Company

We are seeking a dynamic Senior Sales Manager. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. Our Senior Sales Manager must be a passionate and driven seller that loves to create a vision as much as he/she loves bringing that vision to life. This is an amazing opportunity to be an essential link between the LA community, Koreatown neighborhood, and The LINE LA.

Responsibilities

Respond to internal and external Sales inquiries or requests and provide assistance as needed

Redirect Sales related calls or distribute correspondence to the appropriate person of the team

Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.)

Actively solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications

Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets

Use company wide programs, sales developments, prospecting projects and reporting for group business development

Follow up on all business inquiries and leads to generate group room nights and associated food and beverage revenue to impact RevPar performance

Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined

Develop and maintain rapport with hotel community and key community contacts to ensure a visible presence in the industry

Perform customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships

Create VIP or Group resumes identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met

Understand and utilize the sales tools the company provides and to follow and support all sales and marketing operating systems. Ability to sell all hotel products and services

Review daily arrivals to isolate potential new clients

Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits

Consistently offer professional, friendly and engaging service

Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees

Balance operational, administrative and colleague needs

Attend relevant meetings

Assist Director of Sales & Marketing with new hire onboarding/training as well as assist with project-based opportunities designed to drive team performance

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.