Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.

Provide hands-on support for front-line worker and their supervisors.

Deliver quality training with measurable outcomes.

Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.

Mentor other eligibility Trainers in the best practices for adult learning.

This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelor’s degree in information Technology or related field or equivalent experience Behavior Characteristics.

Adaptable

Analytical

Goal-Orientated/Driven/Self-Starter

Responsibilities:

Coordinates IT project management, engineering, maintenance, QA, and risk management.

Plans, support users

Develops technical applications to support users.

Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.

Provides training for system products and procedures.

Performs application upgrades.

Performs, monitoring, maintenance, or reporting on real-time databases, real-time.

network and serial data communications, and real-time graphics and logic applications.

Troubleshoots problems.

Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor’s degree in information technology or related field or equivalent experience.

Minimum Education/Certification Requirements: bachelor’s degree in information technology or related field or equivalent experience.

This is a remote position.