Job Description

Water Services Department has an immediate vacancy for a Senior User Technology Specialist (SUTS). This position has the following essential functions:

•Serves as backup to LAN administrator or telecommunications engineer.

•Analyzes and diagnoses commonly found problems such as LAN, WAN, minimainframe, server, CAD, emergency response, and workstation computer hardware and

software-controlled systems, and telecommunications circuits; Evaluates functional capabilities of computer systems which may include mobile computer terminals (MCTs), automatic vehicle locators (AVLs), radio emergency response systems, PCs, LANs, WANs, and telecommunications circuits.

•Analyzes departmental systems needs and makes recommendations; Assists users with technical considerations regarding selection and installation of PCs, LANs, metropolitan area and wide area network connectivity, and telecommunications cabling infrastructure, and evaluates functional capabilities of the proposed systems.

•Assembles, integrates, and tests comprehensive and complex computer systems, configurations and networks; Installs servers and server options, controllers, redundant power supplies, remote insight boards, etc.; Performs post-implementation acceptance testing, applications analyses, and evaluations, and reports of findings.

•Assists in business systems analysis and research, including information technology trends.

•Conducts technical training; •Serves as project leader; •Supervises and directs the work of vendor technicians.

•Develops and maintains inventory of computer-related and/or telecommunications equipment and peripherals, hardware and software; Maintains regular and reliable attendance.

•Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity. •Works more than forty hours in a workweek without additional compensation to perform assigned job duties, including weekends, evenings, early morning hours, and holidays as required.

Interviews will be remote.

This position is 100% Onsite. Candidates must be local and available to work onsite.

Required Skills

LAN Administration

Analyze and diagnose common issues

Evaluate computer systems such as MCTs, AVLs, Radio Emergency Response Systems, PCs, LANs, WANs, and Telecommunications Circuits