About Us

Zapcom is a global Product Engineering and Technology Services company, specializing in bespoke, customer-centric solutions across industries like BFSI, e-commerce, retail, travel, transportation, and hospitality. Headquartered in the US, with a presence in India, Europe, Canada, and MENA, we excel in transforming ideas into tangible outcomes using AI, ML, Cloud solutions, and full-stack development.

At Zapcom, we value accountability, ownership, and equality, empowering you to excel. We listen to your aspirations and provide the support needed to achieve them. Our diverse, collaborative culture ensures every voice is heard, driving innovation and business value. With global opportunities and expansion plans, now is the perfect time to join our team. Work on impactful projects that shape the future. Apply today and be part of something extraordinary!

Overview :

As the Senior Vice President of Sales (Americas) at Zapcom, you will be a key leader in shaping and executing our sales strategy. You’ll lead, mentor, and drive a high-performing sales team, ensuring the achievement of revenue targets and spearheading market expansion. In this role, you’ll also foster strong customer relationships while continuously improving the overall sales journey. You will be responsible for ensuring that every step of the sales process is flawlessly executed, delivering a seamless and exceptional experience for customers from initial engagement onward.

Responsibilities:

Sales Leadership & Strategy :

Develop and execute a comprehensive sales strategy that aligns with the company’s overall growth objectives.

Lead, mentor, and grow a high-performing global sales team, ensuring they meet and exceed revenue targets.

Create performance metrics and KPIs to monitor and optimize sales effectiveness.

Drive business expansion into new verticals and markets, identifying opportunities for market penetration.

Focus on building relationships with existing accounts and identify white space areas for penetration and create a plan of action to execute the strategy.

Revenue Growth & Management:

Own the region’s overall revenue generation process, including pipeline development, forecasting, and achieving aggressive sales goals.

Analyse sales data and market trends to drive data-informed decision-making.

Collaborate closely with internal departments such as Marketing, Product, and Customer Success to align sales initiatives with overall business goals and deliver a seamless customer experience throughout the sales funnel.

Should work on the multibillion-dollar Targets to ensure consistent growth and expansion

Customer Relationship Management:

Cultivate and maintain long-term relationships with key accounts, ensuring satisfaction and maximizing upselling opportunities.

Identify customer pain points and provide support leveraging Zapcom team such as value add through proof of concepts, product evaluation etc for long term benefits.

Represent Zapcom at industry conferences and networking events, elevating the company’s profile.

Sales Operations & Process Optimization:

Develop scalable sales processes that can support rapid growth and high transaction volumes.

Oversee sales enablement efforts, ensuring that the team is well-trained on products, solutions, and best practices.

Bring in Service Oriented focus across sales team to clearly articulate our differentiators.

Education and Experience:

Bachelor's degree in business, sales or a related field.

15+ years of experience in sales and business development.

Proven track record of driving revenue growth and building scalable sales operations in competitive markets

Strong leadership and management skills, with experience in building and motivating high-performing teams.

Strong network within the tech industry and familiarity with market dynamics across multiple verticals.

Must have strong track record in executing sales for software service oriented organizations.

Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and partners.

Deep understanding of the any domain to be specified , industry and its evolving needs.

Experience with CRM software and sales analytics tools.

Ability to travel extensively throughout the Americas region.

Flexible work from home options available.