Senior Waxing Specialist/Cerologist®

Waxing The City of Mt Prospect

Senior Waxing Specialist/Cerologist®

Mount Prospect, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Employee discounts

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Paid time off

    Profit sharing

    Training & development

    At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University®, our service providers become certified Cerologists.

    LOVE WHAT YOU DO

    We are seeking beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career and have a passion for the industry, we want to hear from you.

    SUMMARY:

    Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you! At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft.

    Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management.

    Responsible for maintaining a clean and professional environment.

    Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.

    Support and protect our culture.

    Other duties as assigned in the spirit of teamwork.

    Follows safety standards in all aspects of performance of the above functions.

    Role Scope and Complexity

    The Senior Cerologist will report directly to the business owner and work closely with corporate/brand experts to learn the Waxing the City techniques, service protocols and customer service standards. This individual will serve as a key employee for our new studio: we are seeking a motivated, dynamic individual who can be a top service provider, help train new staff members and contribute to a collaborative, fun work environment. The role offers competitive pay, profit sharing and ample opportunity to move into management roles. A Cerologist is also accountable for informing and educating clients on our service offerings, retail products and membership program, building and retaining clients through social platforms, community engagement & other marketing efforts put forth by management.

    MINIMUM QUALIFICATIONS:

    Required: Current State Licensure (Esthetician, Cosmetologist)

    A passion for waxing and the beauty industry

    Time Management Skills

    Strong communication skills – both written and verbal

    Flexible and adaptable individual who embraces being a part of a team.

    Exceptional Customer Service

    Self-Motivated

    OUR CORE VALUES:

    Emphasis on People

    Outstanding Client Service

    Compassion & Caring

    Community Partnerships

    Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.