Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Paid time off
Vision insurance
What's your passion? Whether you're into sports, shopping or karate, at VIP Hospitality Group we're interested in YOU. At VIP, we look for people who are wired to share our core values – vision, integrity, passion, and humility. Are you able to apply the same amount of care and passion to your career as you do to your hobbies - placing our guests at the heart of everything you do? If this is you, EVEN Hotel Eugene and VIP Hospitality Group would be honored to have you join our friendly and professional team.
EVEN Hotels Brand by IHG is all about enabling wellness while you travel. To inspire our Guests to stay on Track while on the road, we will:
Enliven Wellness through our passion, knowledge, and resources available to ensure balance and holistic well-being
Be Encouraging by recognizing our guests’ achievements and offering positive words of encouragement and suggestions
Get Personal to understand our guest wellness goals and help them maximize their wellness journey while traveling
KEY JOB DESCRIPTION:
The Server (Eat Well Host) delivers the EVEN Hotels Simple.Natural.Good food & beverage wellness promise to guests daily by engaging the guests, understanding their nutrition interests and/or requirements and guiding them through the menu and market selections to help meet their needs. This role assists customers with tablet ordering/interaction, serves food to tables during PM food and beverage service, bartends, assists customers with beverage station, maintains grab-and-go market table, services meeting set-up and catering.
DUTIES AND RESPONSIBILITIES: Bartender
Engages guests to understand their wellness needs and offers options to help guests make healthy food choices
Assists guests with tablet ordering
Prepares and presents food and beverages (including bartending)
Be knowledgeable about the specialty cocktails and cooked to order menu
Use suggestive selling techniques to up-sell where possible to maximize hotel revenue
Stores food and beverage products, inventory and equipment safely and properly
Assists in receiving items and taking inventory as required
Clears and cleans tables promptly and efficiently. Keeps guest areas and food and beverage production areas clean and orderly throughout shift
Processes all cashiering transactions accurately and in a secure manner
Communicates and collaborates with team and other departments to provide and receive insight about guest needs, requests, and complaints
Responds appropriately to guest complaints and implements appropriate service recovery guidelines in order to ensure total guest satisfaction
Alerts supervisor of any health or safety issues
DUTIES AND RESPONSIBILITIES: COOK
Prepares and cooks orders for daily operations. Ensure all foods are cooked properly and hot foods are served hot, cold foods served cold
Ensures all back of house spaces are properly cleaned and sanitized
Safely and properly stores food and beverage products, inventory and equipment
Replenishes supplies based on business forecasts in a timely and efficient manner
Advises supervisor of low inventory items and assists in receiving items and taking inventory as required
Works closely with the Eat Well Hosts to collaboratively deliver simple, natural and good options to our guests
Brings to life Simple.Natural.Good menu options that support our guests’ dietary needs and nutritional choices
Responds appropriately to guest complaints and implements appropriate service recovery guidelines to ensure total guest satisfaction
Maintains a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters
Reports all unsafe or malfunctioning equipment to supervisor
Maintains sanitation and cleanliness standards in the kitchen area that meets or exceeds the state and local Health Board inspection and EVEN Hotels requirements
QUALIFICATIONS AND REQUIREMENTS:
• High School diploma or equivalent, plus 6 months food service
• Must speak fluent English
• Flexible work schedule
At least 6 Months commercial food production work experience
Must speak and write English fluently
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
• May be required to work nights, weekends, and/or holidays
• Carrying or lifting items weighing up to 50 pounds
BENEFITS:
Bonus/Incentive programs
Upward mobility/advancement opportunities
Health benefits for full-time associates
Paid time off
Onsite Gym access
Hotel room discount access
So what's your passion? Please get in touch and tell us how you could bring your individual skills to EVEN Eugene Hotel and VIP Hospitality Group.
VIP Hospitality Group is an equal opportunity employer Minorities / Female / Disabled / Veterans