Server

Catch a Fire Pizza

Server

Lebanon, OH +2 locations
Full Time
Paid
  • Responsibilities

    SERVER

    Are you a people person who loves the challenge of a fast-paced environment? Do you thrive on delivering an amazing guest experience as part of a dynamic team? Do you have a passion for craft beverages and artisan food ? If so, then you are a great candidate for server at Catch-a-Fire Pizza. We offer competitive pay plus great benefits such as health insurance, a 401(k) plan with company match as well as additional team member perks.

    POSITION SUMMARY

    Catch-a-Fire Pizza is now hiring for a Full time server. We are seeking a passionate hospitality professional who is responsible for ensuring that all guests have the highest quality experience possible. Part time hours are also available. This position will require working evenings and weekends.

    Qualifications

    2+ years Serving Experience

    Preferred Qualifications

    ServSafe Alcohol Certification (or must be completed within the first 90 days of employment)

    Cicerone Level 1 certification (or must be completed within the first 90 days of employment)

    Requirements

    Excellent communication and customer service skills

    Dependable attendance and punctuality

    Ability to work with professionalism with all team members and guests at all times; professional appearance and demeanor

    Extremely knowledgeable about all menu items including food and beverage, features, special dietary needs and allergy information; Detailed knowledge of all beer and wine options and the ability to make recommendations

    Must be able to thrive and excel in a fast-paced environment and consistently uphold very high standards

    Must be able to maintain a positive attitude at all times and demonstrate teamwork

    Technology aptitude for working with POS and digital register

    Attention to detail, ability to work unsupervised while maintaining safety and quality standards

    Responsibilities

    Be a Brand Ambassador! Promote Catch-a-Fire’s goals and company culture; follow company policies & procedures

    Greeting all guests immediately and helping guests find seats in the dining and bar area as needed

    Taking guests’ orders in a timely manner; serving guests and meeting their needs to ensure an outstanding dining experience

    Interacting with guests, continuously checking on their needs, serving guests drinks, and taking food orders all while paying extreme attention to details; responding in a proactive and friendly manner to any guest concerns to ensure satisfaction.

    Answering guests’ questions about the menu, providing outstanding customer service and making recommendations

    Preparing checks and taking payments with speed and accuracy

    Working as a team with the entire staff; communicating effectively with the kitchen

    Completing opening and closing duties to allow for a successful service (cleaning, organizing, restocking, completing closing paperwork, etc.)

    Keeping dining, bar and patios areas clean, stocked and organized before, during and after service; pre-bussing, bussing and sanitizing throughout shift

    Completing side work duties, including polishing glassware and silverware, cleaning floors, sanitizing tables, and maintaining cleanliness of the restaurant space.

    Ensure that alcohol awareness procedures are in place and notifying the manager of any guest incidents; knowledgeable of local and state liquor laws; monitors guests’ alcohol consumption to ensure a safe experience.

    BENEFITS

    Health, Dental & Vision Insurance

    401(k) Plan with company match

    Paid Time Off

    Free Employee Meals + Additional Discounts

    Ongoing Career Development

    Opportunity to join a vibrant and growing company!

    ADDITIONAL REQUIREMENTS

    Excellent communication skills and a track record of being a team leader

    Maintain a positive attitude at all times

    Must be able to thrive and excel under pressure and consistently uphold very high standards

    Able to work on your feet for extended periods of time

    Able to work long hours, nights, weekends, holidays

    PHYSICAL REQUIREMENTS

    Ability to frequently sit, stand, walk, stoop, kneel, crouch

    Ability to frequently talk, hear, taste and smell

    Ability to frequently lift and/or move up to 50 pounds

    Vision abilities include close vision, distance vision and the ability to adjust focus

    Come be a part of our dynamic team! Tips included.

  • Locations
    Lebanon, OH • Cincinnati, OH