SERVER

Are you a people person who loves the challenge of a fast-paced environment? Do you thrive on delivering an amazing guest experience as part of a dynamic team? Do you have a passion for craft beverages and artisan food ? If so, then you are a great candidate for server at Catch-a-Fire Pizza. We offer competitive pay plus great benefits such as health insurance, a 401(k) plan with company match as well as additional team member perks.

POSITION SUMMARY

Catch-a-Fire Pizza is now hiring for a full time server. We are seeking a passionate hospitality professional who is responsible for ensuring that all guests have the highest quality experience possible. Part time hours are also available. This position will require working evenings and weekends.

Qualifications

2+ years Serving Experience

Preferred Qualifications

ServSafe Alcohol Certification (or must be completed within the first 90 days of employment)

Cicerone Level 1 certification (or must be completed within the first 90 days of employment)

Requirements

Excellent communication and customer service skills

Dependable attendance and punctuality

Ability to work with professionalism with all team members and guests at all times; professional appearance and demeanor

Extremely knowledgeable about all menu items including food and beverage, features, special dietary needs and allergy information; Detailed knowledge of all beer and wine options and the ability to make recommendations

Must be able to thrive and excel in a fast-paced environment and consistently uphold very high standards

Must be able to maintain a positive attitude at all times and demonstrate teamwork

Technology aptitude for working with POS and digital register

Attention to detail, ability to work unsupervised while maintaining safety and quality standards

Responsibilities

Be a Brand Ambassador! Promote Catch-a-Fire’s goals and company culture; follow company policies & procedures

Greeting all guests immediately and helping guests find seats in the dining and bar area as needed

Taking guests’ orders in a timely manner; serving guests and meeting their needs to ensure an outstanding dining experience

Interacting with guests, continuously checking on their needs, serving guests drinks, and taking food orders all while paying extreme attention to details; responding in a proactive and friendly manner to any guest concerns to ensure satisfaction.

Answering guests’ questions about the menu, providing outstanding customer service and making recommendations

Preparing checks and taking payments with speed and accuracy

Working as a team with the entire staff; communicating effectively with the kitchen

Completing opening and closing duties to allow for a successful service (cleaning, organizing, restocking, completing closing paperwork, etc.)

Keeping dining, bar and patios areas clean, stocked and organized before, during and after service; pre-bussing, bussing and sanitizing throughout shift

Completing side work duties, including polishing glassware and silverware, cleaning floors, sanitizing tables, and maintaining cleanliness of the restaurant space.

Ensure that alcohol awareness procedures are in place and notifying the manager of any guest incidents; knowledgeable of local and state liquor laws; monitors guests’ alcohol consumption to ensure a safe experience.

BENEFITS

Health, Dental & Vision Insurance

401(k) Plan with company match

Paid Time Off

Free Employee Meals + Additional Discounts

Ongoing Career Development

Opportunity to join a vibrant and growing company!

ADDITIONAL REQUIREMENTS

Excellent communication skills and a track record of being a team leader

Maintain a positive attitude at all times

Must be able to thrive and excel under pressure and consistently uphold very high standards

Able to work on your feet for extended periods of time

Able to work long hours, nights, weekends, holidays

PHYSICAL REQUIREMENTS

Ability to frequently sit, stand, walk, stoop, kneel, crouch

Ability to frequently talk, hear, taste and smell

Ability to frequently lift and/or move up to 50 pounds

Vision abilities include close vision, distance vision and the ability to adjust focus

Come be a part of our dynamic team! Tips included.