Summary of Position:
Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to show our guests such a delightful time, they will want to return again and again. By attentively engaging guests, servers are acutely aware of the guests’ needs and desires, which will be matched to our offerings.
Duties & Responsibilities:
Follow all JTR Group policies and procedures
Prepare the restaurant for service by manicuring section, sweeping, polishing wares, etc.
Greets guests quickly and with a welcoming smile; Be polite, professional, and courteous in guest interactions
Engage guests informing them of who we are and what we offer
Provide guests with information regarding food and beverages, specials, suggestions on wine and cocktail pairings, and answer preparation questions
Suggestively sell items the guest may be interested in or that we are actively promoting
Naturally promote special events and other JTR locations
Take orders efficiently and accurately, then ring in directly to POS. Identify guests’ dietary needs and special requests
Ensure guest satisfaction with their meal
Knowledgeable in Isla's products served
Must be able to obtain Tulsa County Food Handlers Permit
Complete all other tasks/duties assigned
Qualifications:
Be 18 years of age or older
Be able to communicate respectfully and honestly with others, including all staff
Have knowledge of service, food, and beverage with at least 3 years of experience in front of house operations (or 1 year of fine dining experience)
Have a valid THD Food handler’s License and comply with all THD guidelines
Have a valid ABLE Commission LBW license and comply with all ABLE laws
Have POS experience and be able to do basic math calculations
Have the ability to work in a standing position for long periods of time, up to 6 hours
Personality Considerations:
Focus on service, quality, and hospitality
Great guest and employee relations
Demonstrated creativity and forward-thinking
Self-motivated
Confident
Team-oriented
Ambition to grow within the company
Desire for continued education and growth
Kind
Honest
Trustworthy
Respectful
Final Considerations:
We are looking for Servers who embrace our belief that we strive to meet and exceed the expectations of our mission daily. We are committed to providing the best possible service, food, and beverages for our guests to their absolute delight. In addition, our responsibility is to provide a safe and profitable work environment for our employees to excel and prosper. We are looking for someone who truly cares about people, their happiness and success, the well-being of others around them, and the community.