Key Responsibilities:

• To provide courteous, prompt service to our guests
• Successfully adhere to Steps of Service
• Responsible for entering guest orders accurately into Toast (POS system)
• Full knowledge of menu and beverage offerings
• Personalize the guest experience by understanding the guests needs and offering suggestions
• Ability to communicate guest requests, including dietary restrictions, to culinary staff
• Perform opening and closing duties
• Help to maintain a clean and presentable work environment
• Maintain a positive, outgoing demeanor during service
• Be safety conscious to promote the safety of oneself, co-workers and guests at all times
• Adhere to company policy and procedures
• Perform other duties as assigned by management

Qualifications:

• Minimum 2-3 years serving experience in a high-volume restaurant operation required.
• Professional, upscale casual experience preferred.
• Prior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skills.
• Understands how to responsibly serve alcohol to restaurant guests.
• Ability to work in a fast-paced environment while managing the needs of guests.
• Ability to work cohesively with co-workers throughout the restaurant.
• Possess a passion for hospitality and a love of the food & beverage industry.
• Ability to work a flexible schedule.
• Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Paid training
• Referral program