Job Description

What Awaits You:

• Employee Perks: Enjoy exclusive discounts at the Fairmont Chicago and Accor properties worldwide—for you and your family.
• Complimentary meals at our on-site employee cafeteria.
• Lifelong Learning: Sharpen your skills through tailored programs at our Academies.
• Impactful Work: Contribute to our Corporate Social Responsibility initiatives.
• Health and Financial Well-Being: Benefit from comprehensive medical and dental coverage, and convenient direct deposit.
• Limitless Growth: Explore career development opportunities within Fairmont Chicago and beyond. The sky truly is the limit!

Your Role: Cultivating Food & Beverage Excellence

As a Sever at Toro Chicago, by Richard Sandoval, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

Your Responsibilities:

• Consistently offer a professional, friendly greeting and engaging service
• Exhibit sincere hospitality. Go above and beyond for the guest. Be obsessed with guest satisfaction.
• Assist guests regarding menu items in an informative and helpful way
• Understand shift end reports in the outlet and the Point of Sale System
• Understand all reservations systems and iPad systems for seating charts
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow brand policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Follow hotel time and attendance policy
• Follow grooming and attire guidelines
• Must be available to work flexible shifts including AM, PM, evenings and weekends
• Other duties as assigned

Compensation: $15.45 per Hour

Qualifications

Qualifications

• Previous experience as a Server in high volume food and beverage operation
• Knowledge of beer, wine, and spirits as well as their preparation and presentation
• Previous point of sale system experience
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to speak, read and write in English
• Ability to work a flexible schedule including mornings, afternoons, nights, weekdays, weekends, and holidays

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! \ #BELIMITLESS

Ready to Shape Culinary Excellence? Apply Now!

All your information will be kept confidential according to EEO guidelines.