Service Administrator

W.W. Gay Mechanical Contractor, Inc.

Service Administrator

Gainesville, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    W. W. Gay is a great place to work! We offer more than one job – we offer a career track that includes educational opportunities, advancement, and a path to potential relocation to one of our other branch offices or job sites. We also provide our employees with great benefit packages, ESOP ownership, and promote a family-friendly environment.

    W. W. Gay is a sought-after mechanical contractor company to gain employment with, and we selectively choose individuals who bring integrity, character, and a team player’s attitude to our team. Many employees choose to remain working at our company until retirement and enjoy a fulfilling career.

    Position Summary: Service Administrator

    Essential Duties and Responsibilities:

    Manage incoming customer calls and emails.

    Create new job numbers for service calls.

    Calculate time and material for service calls for Service Managers approval.

    Prepare and send billing/invoices daily.

    Identify discrepancies and resolve client’s billing issues.

    Prepare billing and account receivable reports.

    Follow up on all past due invoices.

    Maintain maintenance agreements, including billing and scheduling.

    Issue purchase orders.

    Assist Service Manager with all other duties required.

    Provide general support to customers and subcontractors.

    Specific Knowledge, Skills, License, Certifications:

    Proficient in all Microsoft Office applications

    Exceptional writing and verbal communication skills

    Problem solving

    Dependable

    Handles pressure and fast paced environment

    Capable of multi-tasking of various responsibilities

    Attention to detail and accuracy

    Education and Experience:

    High School Diploma or equivalent

    1-2 years of billing or accounting-type experience.

    1-2 years of administrative experience.

    Physical Requirements:

    Prolonged periods sitting at a desk and working on a computer.

    Must be able to lift up to 15 pounds at times.

    Candidates will be subject to a pre-employment drug screening and may be asked to submit to background examination.

    Interested candidates should apply on the EmployFlorida.com website in relation to Job Number:

    W. W. Gay Mechanical Contractor, Inc is an Equal Opportunity Employer, including disability and protected veteran status.