One of the leading Building Technology solution providers in the NJ market continues to grow, and has an opening for a Service Administrator based in their HQ in Hackensack, NJ! This company provides full turnkey Security, Low Voltage and Building System services to the Education, Commercial, and Enterprise verticals, and offers a long-term stable home for the right individual!
What you'll do:
- Interact with customers to address tickets, inquiries and requests
- Assist with the scheduling, logistics and part inventory associated with projects
- Collect payment, create and send invoices and follow-up on payment from clients
- Track and manage project logistics such as hours, parts inventory, materials and related equipment
- Provide first-line troubleshooting and customer service
- Ensure service and field teams are equipped with tools, materials and project-related needs
- Proactively identify efficiency and process improvements and make changes and recommendations accordingly
What you'll experience:
- Base pay commiserate with experience and skills
- Medical, Dental, Vision benefits
- Training, growth and advancement opportunities
- Stable employment with a growing company that's not slowing down!