Service Administrator

WilsonHCG

Service Administrator

Hackensack, NJ
Full Time
Paid
  • Responsibilities

    One of the leading Building Technology solution providers in the NJ market continues to grow, and has an opening for a Service Administrator based in their HQ in Hackensack, NJ! This company provides full turnkey Security, Low Voltage and Building System services to the Education, Commercial, and Enterprise verticals, and offers a long-term stable home for the right individual!

    What you'll do:

    • Interact with customers to address tickets, inquiries and requests
    • Assist with the scheduling, logistics and part inventory associated with projects
    • Collect payment, create and send invoices and follow-up on payment from clients
    • Track and manage project logistics such as hours, parts inventory, materials and related equipment
    • Provide first-line troubleshooting and customer service
    • Ensure service and field teams are equipped with tools, materials and project-related needs
    • Proactively identify efficiency and process improvements and make changes and recommendations accordingly

    What you'll experience:

    • Base pay commiserate with experience and skills
    • Medical, Dental, Vision benefits
    • Training, growth and advancement opportunities
    • Stable employment with a growing company that's not slowing down!