Benefits:

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Benefits/Perks

Paid Holidays and Paid Time Off

Careers Advancement Opportunities - we are always looking to promote from within!

Reimbursement for any successfully completed ASE certifications

Flexible Scheduling

Closed on Sundays

Competitive Compensation with bonus incentives

Job Summary

As an Automotive Service-Assistant Manager, you will be responsible for all activities along with the Store Manager to achieve positive sales and profit results. In the absence of the Store Manager, you will be the Manager on Duty. Also, the Automotive Service-Assistant Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

Greets customers promptly

Obtains customer and vehicle information

Clearly reports all vehicle symptoms as described by the customer

Determines and recommends needed maintenance base on age, mileage, and vehicle history

Prepares complete and accurate estimate of cost for labor and parts

Establishes follow-up time

Monitors the progress of each vehicle throughout the day, updating customers frequently

Verifies that final invoice reconciles with work performed on the repair order

Explains all completed work and charges to customers

Qualifications

Minimum of 1-year experience in a service advisory role

Ability to work hard with limited supervision

Must be able to manage in a fast-paced work environment

Knowledge of automobiles

Positive attitude

Must be able to pass pre-employment screens (Background & Physical)

Bachelor’s degree is preferred but not required; a high school diploma or GED equivalent needed

Knowledge of the automotive industry and trends

Possess a state-issued driver’s license and acceptable driving record

Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.