Service Advisor

Hyundai of Anderson SC

Service Advisor

Anderson, SC
Full Time
Paid
  • Responsibilities

    Job Title: Service Advisor

    Location: Hyundai of Anderson

    Job Type: Full-Time

    Are you passionate about customer service and automotive care? Do you have a knack for upselling services while ensuring customer satisfaction? If so, we want YOU to join our team as a Service Advisor!

    About the Role:

    As a Service Advisor, you will be the bridge between customers and our service team, ensuring each customer receives top-tier service and expert recommendations. You will assist customers in understanding their vehicle’s needs, recommend necessary services, and provide a seamless experience from drop-off to pick-up.

    Responsibilities:

    • Greet customers and assess their vehicle service needs.

    • Provide detailed explanations of recommended maintenance and repair services.

    • Upsell services based on manufacturer guidelines and customer vehicle history.

    • Serve as the primary point of contact between the customer and service technicians.

    • Prepare and present accurate service estimates and invoices.

    • Keep customers informed on the status of their vehicle throughout the service process.

    • Ensure all customer concerns are addressed and resolved promptly.

    • Maintain a high product and service knowledge level to educate customers effectively.

    What We Offer:

    • Competitive pay structure with commission and bonus opportunities.

    • Ongoing training and career development.

    • A fast-paced, team-oriented work environment.

    • Employee discounts on services and vehicles.

    • Opportunity to grow within the dealership.

    What We’re Looking For:

    • Strong customer service and communication skills.

    • Ability to upsell services without being pushy.

    • A problem-solving mindset and attention to detail.

    • Knowledge of automotive maintenance and repair (training provided).

    • Experience in service advising or automotive customer service preferred but not required.

    • Ability to work in a fast-paced, high-volume environment.

    If you’re ready to join a dealership that values customer service, integrity, and growth, apply today at Hyundai of Anderson!