Service Advisor.

Midas Alaska

Service Advisor.

Anchorage, AK
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

    We are looking for automotive Service Advisors to manage assist in directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.

    Responsibilities

    As a Midas automotive Service Advisor, you will assist in directing all automotive and general service technicians in the operation of the shop, including:

    Deliver exceptional customer service while listening and consulting customers

    Following up with customers, services requested, estimated completion times etc.

    Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

    Deliver and discuss pricing estimates with customers as well as promoting shop service specials

    Assist Shop Manager in making sure all estimates are done using correct parts and labor codes

    Other duties as assigned

    Qualifications

    A minimum of 1 year of customer service experience

    A minimum of 1 year of point-of-sale experience

    Some general automotive knowledge

    Excellent customer service disposition

    Good communication skills

    Leadership ability

    Ability to work a flexible retail schedule including Saturdays

    Valid driver’s license