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Service Advisor

Oxnard Mazda

Service Advisor

Oxnard, CA
Full Time
Paid
  • Responsibilities

    If you’re a mechanically-minded car enthusiast with stellar customer service skills, this job is for you! Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs and scheduling appointments for our capable service technicians. In this role, you’ll use your product knowledge as a service advisor and draft cost estimates, evaluate warranty protections, and coordinate necessary repairs. If you’re confident you’re the one we need to fill this promising position, apply now! Responsibilities: • Lead vehicle pick-up efforts by coordinating efforts with auto service porters and customers • Oversee the schedule for service department technicians’ repairs • Organize all automotive documents, repair orders, invoices, and maintenance records • Draft and review service contract coverage, warranty protections, cost estimates, work orders, and other documents for necessary repairs by service technicians • Resolve customer complaints and make follow-up calls to facilitate a positive service center experience Qualifications: • Must have strong organizational, communications, and interpersonal skills • Possess a valid, state-issued driver’s license and acceptable driving record • A high school diploma or GED is required • Exemplary Microsoft Office program and general computer skills are mandatory • Previous experience working as a service technician or in a service department a plus Compensation: 60000 - 100000 yearly

  • Compensation
    $60,000-$100,000 per year