Service Assistant Job Description

Reports to: Manager On Duty

Purpose of Position

Deliver high-quality Kapow food and service to create an excellence guest experience Performs the positions of Server, Bartender, Service Assistant, and Host as needed or scheduled

Job Responsibilities

Service Assistant

Clear and re-set tables in a timely fashion. Toward the end of a guests meal, all plates should be cleared, leaving only a few glasses, coffee cups and saucers and a bit of silverware, in addition ot the table linen.

Stack dishes without noise and never place silverware in glasses.

If you can’t clear a table in one trip, NEVER leave a job half done thinking someone else will finish it for you.

Cut fruit and complete prep necessary for the bar.

Fill ice bins in bar and ensure they are continually filled. Bus bar countertop when needed.

Continually clean, stock and tidy restrooms, continually checking restrooms every 15 minutes. If you are unable to tidy the restroom on your own, inform the manager on duty that the restroom needs attention.

Responsible for side work such as adjusting table size to correspond with reservations, filling ice bins, brewing tea, stocking fruit caddies for the bar, emptying and replacing bus bins, and replacing liquor, beer, and wine.

Attends periodic meetings as called by management such as wine seminars and Service Perfect meetings.

All other work-related duties as assigned by management.

Physical Demands & Work Environment

Physical Demands: While performing the duties of this job, the team member is required to stand up for up to 90% of shift; walk; sit; use hands; use objects or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell.

The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment: While performing the duties of this job, the team member is exposed to weather conditions prevalent at the time. The noise level may include that of a typical restaurant environment. The temperature may include that of a typical kitchen.