Benefits:

Employee discounts

Free uniforms

Health insurance

Vision insurance

Pattersons Inc is an Equal Opportunity Employer. Pattersons Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Summary/ Responsibilities

· Maintains knowledge of computer software system and other technology systems.

· Contact customers and schedules appointments for service on appliances.

· Answer phone calls from customers professionally and responding to customer inquiries and complaints.

· Routing inbound calls to the appropriate resources.

· Builds a positive relationship with customers.

· Creates Service Tickets and follows through to make sure they are completed accurately and in a timely manner.

· Completes required training in the expected timeframe and participates in ongoing learning opportunities.

· Adheres to all company polices/ procedures and protocols

· Performs other duties as assigned

Qualifications

· Must be available to work Monday through Saturdays as necessary

· Must be willing to work as a team player

· Must have great communication skills verbally/ written

· Strong computer skills

· Positive attitude and willing to learn

· Able to multitask calmly and efficiently

· Must have pleasant demeanor

· Physically able to perform tasks that may require prolonged standing, sitting and other activities necessary to perform job

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.