Evergreen Life Services is an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status.

Position Description: Service Coordinator FSLA Classification: non-exempt Reports To: Executive Director

Job Summary Responsible for providing appropriate office managerial, bookkeeping, clerical, and program support for the Division.

Essential Job Functions

Maintain PASSE requirements

Prepare and maintain office correspondences and reports (i.e. employment, accounting, client information, etc.) in accordance with policy and procedures

Maintain the office in an environment conducive to work

Answer phones; purchase supplies; process all incoming and outgoing mail/shipments

Ensure office equipment is in working order and request replacement as needed

Code and submit accounts payable bills as required

Ensure that training courses both Evergreen-specific and state-specific are available, conducted, and documented appropriately.

Schedule the appropriate trainers for all training required. Conduct training directly if needed.

Assist with the orientation process for new employees

Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.

Assist with all administrative duties for the Division as required (i.e. Human Resources, Finance, etc.).

Complete new hire packets (including all insurance forms), workers' compensation reports, vehicle accident reports, and unemployment claim information and forward them to the Home Office for processing withinthe required time frame

Conduct reference checks of applicants.

Explain company benefits to employees and when necessary seek additional clarification.

Maintain employee files and ensure confidentiality.

Verify and maintain all employee driver’s licenses and auto insurance information.

Complete all PCNs and required documentation for staff changes.

Complete and mail all Medicaid, Medicare, Insurance, V.A. ,and Welfare billing forms and reports as appropriate

Conduct routine environmental audits of each residential area

Maintain Worker's Compensation documentation and related reports (OSHA 300 log)

Establish Representative Payee status for new clients with Social Security and prepare and submit annual payee reports to Social Security

Maintain resident accounts timely; submit patient liability funds and account balances monthly; provide quarterly report to guardians/individuals

Follow/ensure all federal and state guidelines regarding financial accountability

Maintain census billing information as required

Maintain Consultants/Contracts documentation

Act as staff, community, and vendor liaison

Conduct investigations as requested

Physical Requirements

Occasional travel

Constantly moves about to coordinate work

Occasionally moves and positions objects weighing up to 50 pounds

Occasionally exposed to viruses and infectious conditions

Special Requirements

Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with consumers and staff in a manner that is conducive to harmony and their best efforts

Must be adaptable and can make decisions

Must have understanding, patience, and tact

Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities

Must be able to prioritize work tasks

Must be able to work without close personal supervision

Qualifications/Experience/Job Knowledge

Bachelor's Degree in a related field preferred or 4+ years of experience

Read, write, and follow verbal and written instructions

Working knowledge of computers

Experience working in the field of intellectual and developmental disabilities

Attention to detail

Employment Variables

Some evening and weekend work may be required to meet the needs of the division. Will be in constant contact with staff, consumers, their families, and other support agencies.

Must have a good driving record with no more than three (3) insurance points.