Service Department Administration

Viccarone Heating & Air Conditioning

Service Department Administration

Strongsville, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Wellness resources

    Secretary/Administrative Assistant is charged with three different but complementary roles:

    Direct support of the corporate Owner-Team and General Manager

    Direct support of the Department Managers

    General support of the sales staff

    Benefits

    Paid Training

    Careers Advancement Opportunities

    Flexible Scheduling

    Competitive Compensation

    Year-Round Work

    Spiffs, Rewards, & Employee Contests

    All assignments to the secretary/administrative assistant from Department Managers and sales staff need to be approved by the General Manager to ensure equitable and effective distribution and use of his/her time. Job-related contact can occur with all demographic groups, with the majority of contacts being with company customers and employees. Representative duties include:

    Performing secretarial functions in support of the Owner-Team, General Manager and Department Managers, including preparation of tailored and confidential correspondence; answering and directing calls; appointments, schedules and calendars; mail distribution; filing; and preparation of promotional material.

    Performing general clerical and administrative assistance functions in support of the sales staff, to include preparing letters, bids, contracts, general typing and word-processing, etc.

    Assisting in the preparation for corporate or corporate-sponsored business meetings.

    Performing related administrative duties as directed by the General Manager.

    Monitoring the fax, copying and video machines to ensure smooth functioning, and acting as liaison for repair of the above-mentioned machines.

    Monitoring and keeping inventory on office supplies including, pens, papers, computer auxiliaries, and all related parts and auxiliaries for fax, copying and video machines. Providing the General Manager with weekly inventory reports on office supplies so they can be reordered promptly.

    Acting as backup for the Receptionist.

    Job Qualifications:

    High school diploma.

    Experience and the physical ability to perform all modern business office clerical roles, including mail distribution.

    Proven ability to type 40 or more WPM on a word-processor.

    Demonstrated ability to quickly learn new software and technology, with proficiency in Microsoft Office, Adobe Photoshop, SAP, and social media platforms..

    Ability to operate all current administrative office machines including, a word-processor, computer, typewriter, copying machine, fax machine, calculator, phone operator instrument, printer, base radio, etc.

    Excellent interpersonal and verbal communication skills, including advanced customer service skills on the phone and in person in order to project a professional and efficient image for (company name).

    Excellent proofreading, spelling, grammar, arithmetic and business writing skills.

    Ability to work under time and backlog pressure for extended periods of time.

    Ability to handle multiple tasks efficiently.