Experience in creating repair orders for customers and communication with the service department.

Responsibilities

Promptly meets and greets customers

Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold

Obtains customer approval for service before delivering order to service personnel

Reviews completed repairs or services performed with customers and collects payment

Maintains cleanliness of showroom and re-stocks display as needed

Performs daily cash/sales procedures at close of business day

Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations

Desired Qualifications

High School graduate or comparable vocational training

Knowledge of computerized sales and marketing software

Knowledge of auto/truck tire, lubrication and maintenance issues

Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions

Preferred Experience:

2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance

3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.

Experience as a vehicle mechanic or lubrication technician

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.