HOJ Forklift is currently seeking outstanding candidates for a Service Dispatcher. The Service Dispatcher is responsible for scheduling and dispatching service technicians, taking incoming customer calls, and providing clerical support activities. This individual will act as primary liaison with customers to schedule their forklift maintenance and repairs, and their general equipment needs. Customer interaction, communicating with the Field Technicians, and coordinating job priorities will be an everyday occurrence. The successful candidate will have dispatch and scheduling experience and must have outstanding customer service skills.
About Us:
HOJ Forklift is a full-service forklift dealer that provides top quality material handling equipment across the Intermountain West. HOJ Forklift is an integral part of a fast-growing material handling and engineering company, HOJ Innovations. Known as the intermountain leader in material handling services, HOJ Innovations provides total warehouse solutions from custom engineering, design fabrication, installation, sales, rentals, and a full-service maintenance department. Offering multiple product lines, a top-rated service department, and an exclusive parts dealership, HOJ has been providing value and the best-in class service to our customers for over 60 years.
We are a very team oriented and customer driven company culture. As HOJ continues to grow and extend the boundaries of modern material handling and logistics, one thing that has remained the same is our passion for providing the most rigorous and creative design solutions, backed up by exceptional customer service and friendly, caring people. We work hard together and when you are here, you feel like family. To find out more about our company and what we do, visit our websites at www.hoj.net. We look forward to hearing from you!
SERVICE DISPATCHER ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Required Skills & Qualifications:
Education & Experience:
Benefits:
We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. Some of the employee benefits include:
Our culture is built on the belief that every team member has a real, personal impact – on our people, our customers, and our world. You won’t find a better place to continue your career than at HOJ Innovations.
Job Type: Full-Time
Typical Work Schedule: M-F 7:00 am – 4:00 pm
Work Authorization: United States (Required)
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.