Service Manager

Tsunami Restaurants, LLC

Service Manager

Baton Rouge, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    TSUNAMI SUSHI @ NEW ORLEANS, CBD

    Tsunami Sushi - where fine sushi, sashimi, and sake meet the warmth of Louisiana hospitality!

    Our management team includes a General Manager and two Service Managers - each with a dedicated focus: one specializing in bar operations and the other in guest service. We are currently hiring a Service Manager to join our leadership team and take ownership of service excellence.

    At Tsunami, we believe in our product and in our employees. All we ask is that you perform your job well enough to feel proud of what you do. Our people are the most important ingredients in this operation.

    Key Responsibilities:

    Collaborate with the General Manager and fellow Service Manager to oversee daily operations.

    Lead front-of-house staff with a focus on delivering exceptional service and maintaining a polished guest experience.

    Ensure smooth communication and coordination between the bar and service teams.

    Mentor and train team members to uphold service standards and restaurant policies.

    Handle guest concerns promptly and professionally, fostering positive resolutions.

    Support scheduling, inventory management, and operational logistics in partnership with the management team.

    Ensure compliance with health and safety regulations and maintain a clean, organized environment.

    Qualifications:

    Proven experience in restaurant management or supervisory roles (experience in sushi or fine dining is a plus).

    Strong leadership, communication, and organizational skills.

    Ability to thrive in a fast-paced environment while maintaining focus and composure.

    A collaborative mindset, with the ability to effectively coordinate between service and bar operations.

    Passion for hospitality and delivering outstanding guest experiences.

    What We Offer:

    Competitive salary with opportunities for growth.

    A professional, inclusive work environment that values teamwork and innovation.

    The chance to play a key role in shaping a thriving restaurant's success.

    To Apply: Please submit your resume and a cover letter highlighting your relevant experience and passion for the hospitality industry.

    Join us in creating unforgettable dining experiences!