Service Technician

Culligan of Le Mars

Service Technician

Le Mars, IA
Full Time
Paid
  • Responsibilities

    Culligan of Le Mars is looking for an outgoing, upbeat team member who is driven to succeed as a Service Technician working with our appliance and Culligan customers. As a Service Technician at Culligan of Le Mars, you’ll work to resolve customer issues, troubleshoot solutions, and provide exceptional customer service. To be successful, you should be detail-oriented, a problem solver, and provide a solution to satisfy each customer. Culligan is an industry leader in water treatment and has been a trusted household brand for 85+ years.

    Job Responsibilities:

    Diagnose and repair various home appliances and Culligan water conditioning equipment

    Installation of new appliances

    Extensive problem solving and mechanical skills to resolve customer issues

    Attention to detail to provide excellent customer satisfaction

    Effective and polite telephone communication and interpersonal skills when dealing with customers

    Efficiently plan and coordinate service calls

    Build customer relationships

    Help in the office as needed

    Perform other duties as assigned

    Minimum Requirements:

    High school diploma or GED

    Must maintain a valid Driver's License and clean driving record

    Must be physically able to lift heavy appliances and equipment

    Must be able to pass a criminal background check

    Must be able to pass a drug test

    Friendly and approachable attitude when dealing with customers

    Solid verbal and written communication skills

    Strong attention to detail and problem-solving skills

    Ability to self-direct activities and manage time to ensure productivity

    Ability to thrive and multi-task in an active working environment

    Strong organizational skills

    Outstanding team attitude

    Maintain a professional appearance

    Benefits:

    Paid Vacation

    Paid Sick Leave

    Paid Holidays

    Group Health Insurance

    Simple IRA Plan

    Use of free Culligan water conditioning equipment

    Appliance/Parts discounts

    Gym wellness discount

    This position offers the opportunity to develop strong mechanical skills and contribute to the growth of our organization. If you are a motivated individual with a passion for providing excellent customer service and satisfaction, we encourage you to apply for this exciting role!

    This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.