Service Technician

Daisy - Norwalk

Service Technician

Norwalk, CT
Full Time
Paid
  • Responsibilities

    Job Title: Service Technician

    Location: Norwalk, CT

    Overview:

    Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

    Duties & Responsibilities

    Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.

    Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.

    Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings]

    Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle

    In addition to clients, interact with builders and other industry professionals.

    Communicate every day with the project manager about the progress of the project.

    Additional Requirements:

    High school diploma or equivalent

    3-5 years of AV/Networking /Technology Integration Experience

    Control4 Certification

    Motivated to learn new technologies and processes

    Exhibits strong management and leadership skills; capable of leading and motivating others

    Can pass a drug screen and background check

    Possess a valid California driver’s license and access to a reliable, insured motor vehicle

    Able to independently lift items up to 50 pounds

    Capable of sitting, standing, and kneeling for extended periods of time

    We are a smoke, alcohol and drug free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.

    Compensation and Benefits:

    We offer healthcare benefits, generous PTO, and fair compensation based on experience and skill level.

    Relocation Package

    If you’re the perfect candidate and fit for the Daisy culture, and don’t live in the area but would love to – we'll pay your relocation expenses up to $5,000.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.