Service Writer - Parts and Customer Service Support - Greenville SC

Atlantic Forklift Services, LLC

Service Writer - Parts and Customer Service Support - Greenville SC

Greer, SC
Full Time
Paid
  • Responsibilities

    At Atlantic Forklift Services , we prioritize the well-being and success of our employees. We foster a collaborative and inclusive work environment where every team member is valued and respected. Our leadership team is committed to providing the support and resources needed for personal and professional growth. We believe in open communication, teamwork, and celebrating our successes together.

    Are you an experienced Service Writer, Service Advisor or Parts expert seeking a rewarding career with excellent benefits and a supportive company culture? Look no further! Our team at Atlantic Forklift Services is looking for a dedicated individual to join us in our Greer, SC location and contribute to our mission of excellence in material handling services. Join us at Atlantic Forklift Services and discover a rewarding career opportunity where you can thrive both personally and professionally. We can't wait to welcome you to our team!

    Company Benefits:

    - Competitive salary commensurate with experience

    - Comprehensive health insurance coverage, including medical, dental, vision, disability, and retirement with company match*

    - Paid time off and holidays for work-life balance, including employee birthday*

    - Opportunities for ongoing training and professional development

    Our Greer Service Writer is responsible for:

    - Providing excellent customer service by acting as a liaison between the customer and the service department

    - Ensuring that service technician recommended repairs are quickly and accurately quoted to customers

    - Receiving and processing daily parts orders while maintaining the local inventory

    Position Requirements:

    - Previous experience in a service writer or customer service role, preferably in the automotive or material handling industry

    - Basic understanding of mechanical and technical aspects of forklifts and other material handling equipment preferred

    - Strong communication and interpersonal skills with the ability to work independently and as part of a team

    - Detail oriented with excellent organizational and multitasking abilities

    Atlantic Forklift Services is an equal opportunity employer and is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    *company benefits are subject to required waiting periods