Simply Ride (formerly Simply Street Bikes) is seeking a Service and Parts Advisor!

Are you a passionate powersport enthusiast? So are we! Simply Ride is Minnesota’s largest pre-owned motorcycle dealership, selling hundreds of motorcycles per year, of every brand imaginable, in every style of motorcycle. Additionally, Simply is excited to be Minnesota’s newest Yamaha dealership! Selling Dirtbikes, ATVs, and Side by Sides in addition to Harley-Davidsons, standards, cruisers, sportbike motorcycles, and adventure bikes.

Here is what some of the crew says about working at Simply Ride:

“The department having high morale makes it a pleasure to come to work every day.”

"...I appreciate a harmonious work environment. Everyone I have interacted with here is cheerful and professional."

"Everyone wants to provide a premier experience, and people exhibit integrity in their daily actions. In other words, the core values are working."

“I LOVE coming to work here. The job is challenging, but not overwhelming, the people are wonderful, and I'm in a motorcycle shop all day. "

"I like the team this year, we have some great new faces. Our inventory is strong. I've seen a lot of people grow into the best positions for them."

Job Summary:

The Service Advisor is responsible for assisting guests in scheduling service appointments for their powersports vehicle. In addition, they perform assessments with guests on what specific service work their vehicles need.

This is a great position to expand your experience as a Service Advisor! You will have the ability to grow in the role and department, or cross-departmentally, and the potential to progress and move up in the company.

For additional business information, please visit: https://simplyrideusa.com/careers

Job Duties Include (but not limited to):

· Answering incoming service phone calls, emails, and chats

· Scheduling guest appointments

· Check powersports vehicles in and perform a walk-around when a guest drops off

· Advise guest on repairs needed

· Input Repair Order notes adding recommendations on repairs and resolutions

· Follow up on Parts ordered to Repair Orders

· Close out/Cashier repair orders

· Perform follow up calls on Repairs and call lists when presented

· Cross train with parts department on shipping and receiving duties

· Cross train with parts department to fill in for retail parts sales

· Pull parts for technicians prior to or during the repair

· Participate in Motorcycle Events/Activities

Basic Qualifications

· General understanding of motorcycle mechanics (dealership experience preferred)

· 1-year previous customer service experience

· Valid motorcycle endorsement (Selected candidates will be required to submit to a motor vehicle records check)

· Experience driving a truck and trailer to transport motorcycles

Preferred Qualifications:

· Previous experience as a Service Advisor

· Ability to drive truck and trailer to transport motorcycles

· Certification from an accredited school such as MMI, UTI, WyoTech, etc.

· Some experience working on motorcycles and other powersports vehicles (dealership experience preferred)

· LOVE everything motorcycles

· Good phone, email and in person communication

Location: Eden Prairie, MN

Travel: May include up to 5% domestic

Core Values:

• Family, Premier, Passionate, Grow, Integrity

Benefits include:

• Health, Dental, Vision, and Life coverages

• IRA Match (after introduction period, similar to 401k)

• Discounts on motorcycle parts, accessories, and service for your bike

• Paid Time Off

Work Schedule: Typically Tuesdays-Thursdays 10-6, Fridays 10-5, Saturdays 10-4, subject to change

Compensation: $20 to $25 per hour, depending on experience