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Technical Program Associate

ServiceNow

Technical Program Associate

Atlanta, GA
Full Time
Paid
  • Responsibilities

    Job Description

    We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

    Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.

    What you get to do in this role:

    • Responsible for designing, developing, implementing and maintaining sales compensation models with Varicent (Sales Compensation tool).
    • Perform requirement discovery, design, build and unit testing activities for ICM model.
    • Design and implement data extract/transform/load (ETL) strategies for ICM models
    • Participate in creating test plans, test cases, and performing unit and integration testing.
    • Support and maintain existing ICM applications - troubleshoot and fix defects, perform maintenance activities.
  • Qualifications

    Qualifications

    • Minimum 3 years of experience in a software development role.
    • Minimum 2 years of Varicent ICM experience designing, developing and maintaining ICM models and reports with at least two full lifecycle implementations of Varicent ICM.
    • Experience in the use of Varicent ICM modules (eg: Composer, Portal Access, Task Manager, Presenter reports , Adaptive Reports and Webform reports).
    • Experience with building import (intra-model & query function) processes, workflow processes, calculation logic, reports, and web forms.
    • SQL query expertise.
    • Experience with web technologies including HTML, CSS, and JavaScript (jQuery framework)
    • Experience in Python programming skills to debug existing scripts
    • Demonstrated ability to create requirement documents, technical specifications, unit test results, estimation documents, road maps, and architectural documents.

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    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

    If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

    Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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